To speak with a representative, please contact us between 8:30 a.m. and 8 p.m. ET. ; E-mail Us - If you have a question about 401(k) plans in general, feel free to contact us. (855) 468-4141 (855-GOV-4141) 6 Empower Retirement Customer Service Representative interview questions and 5 interview reviews. Corporate 401(k) plans < $50 million in assets Fill out the simple online contact form from Empower Federal Credit Union in NY and a member service representative will be in touch soon. GREENWOOD VILLAGE, Colo. — Empower Retirement, the nation’s second-largest retirement plan provider, 1 has been recognized by Newsweek for its customer service among retirement planning companies. The prospectus contains this and other information about the investment options. If you are a participant in a retirement plan and have a question, please contact us at: [email protected]*. Tel. Customer Service Participants can call or email Empower Retirement with questions or concerns regarding their account. Not insured by any federal government agency. All rights reserved. Please consider the investment objectives, risks, fees and expenses carefully before investing. 1-844-804-8989. Corporate 401(k) plans > $50 million in assets (855) 739-7154 To find your service team contact information, login and from the menu select Plan and contacts on the Plan Service Center site. Customer Service - 877-437-5010 Policy Fax - 817-231-4301 Claims - 877-437-5007 Claims Fax - 817-231-4303. Empower Retirement Customer Services & Support Salaries 1,017 salaries (for 529 job titles) Updated Oct 22, 2020 1,017 Empower Retirement employees have shared their salaries on Glassdoor. : +9714-559 2888 Email:[email protected] Please consult with your financial planner, attorney and/or tax advisor as needed. The Empower Institute is a research group within Empower Retirement, LLC. Empower Retirement To Acquire Personal Capital. View our Customer Service Network Empower Head Office Emirates Central Cooling Systems Corporation P O Box 8081 Dubai, United Arab Emirates Tel. If you are a current Plan Sponsor and have questions regarding logging in, please see one of the following numbers to assist you. The results may vary with each use and over time. All rights reserved. Customer Service representatives can help clarify policies laid out in the plan and help with rollovers. Carefully consider the investment option’s objectives, risks, fees and expenses. IMPORTANT: The projections, or other information generated by the Empower Lifetime Income Score and/or the Empower Participant Experience regarding the likelihood of various investment outcomes, are hypothetical in nature. 1 As of September 30, 2020. A free inside look at company reviews and salaries posted anonymously by employees. (877) 630-4015 Markets we serve Large and small companies Not-for-profit Government 1 Online advice and the managed account service are part of the Empower Retirement Advisory Services suite of services offered by Advised Assets Group, LLC, a registered investment adviser. 1-855-756-4738 [email protected]* *Please do not put any confidential or personal account information in an email request. 2 2019 Newsweek's America's Best Customer Service Survey. Representatives are upfront about what they cannot help with: they cannot offer any financial or legal advice. Empower Retirement Customer Service – By … CAPTRUST and Northeast Retirement Services, Inc. are not affiliated with GWFS Equities, Inc. A top peer is defined as an individual who is at the 90th percentile of the selected age band, salary range and gender. Depending on the investment options offered in your Plan, your registered representative can provide you with prospectuses for any mutual funds; any applicable annuity contracts and the annuity’s underlying funds; and/or disclosure documents for investment options exempt from SEC registration. ©2020 Great-West Life & Annuity Insurance Company. To speak with a representative regarding your account, contact us Monday - Friday between 6 a.m. - 8 p.m. Mountain time, and Saturdays between 7 a.m. - 3:30 p.m. Mountain time. In addition to helping participants make better investment choices, your clients receive fiduciary support to help meet their obligations and monitor and manage their plan. GWFS is an affiliate of Empower Retirement, LLC; Great-West Funds, Inc.; and registered investment advisers, Advised Assets Group, LLC and Personal Capital. If you are inquiring about doing business with Empower Retirement please use one of the following numbers below. Contact Empower Retirement for a prospectus, summary prospectus for SEC registered products or disclosure document for unregistered products, if available, containing this information. Empower Retirement is safe and legitimate retirement plans provider. [email protected] * Core Markets - $0 - $50 million in assets (877) 630-4015 [email protected] * Government Market (855) 468-4141 (855-GOV-4141) [email protected] * Empower Retirement. 10,530 Empower Retirement jobs available on Indeed.com. www.fascore.com/contactus.htm, Participant Access The Participant website is available at This estimate is based upon 1 Empower Retirement Customer Service, Call Center salary report(s) provided by employees or estimated based upon statistical methods. The results may vary with each use and over time. (855) 756-4738. FAQ Review these frequently asked questions for answers to common issues.. email Us – [email protected] Call toll free – Contact a retirement consultant from 7:00 a.m. to 7:00 p.m. Monday through Friday, Central Standard Time. To speak with a representative regarding your account, contact us Monday - Friday between 6 a.m. - 8 p.m. Mountain time, and Saturdays between 7 a.m. - 3:30 p.m. Mountain time. 2 As of September 30, 2020. Customer Service Participants can call or email Empower Retirement with questions or concerns regarding their account. Why Empower Guided by decades of experience, inspired by leading-edge technology and driven by service excellence, we offer solutions designed to help you create better retirement … Customer Service Representative hourly pay at Empower Retirement can range from $16 - $22. Overall My experience working at Empower Retirement was educational. The acquisition will enhance the way we serve the personalized needs of investors and retirement savers. GWFS Equities, Inc., Member FINRA/SIPC, is a wholly owned subsidiary of Great-West Life & Annuity Insurance Company. 1 Online advice and the managed account service are part of the Empower Retirement Advisory Services suite of services offered by Advised Assets Group, ... do not use this form for customer assistance. Tel. Free interview details posted anonymously by Empower Retirement interview candidates. They are not aggressive towards their customer satisfaction and complaint grievance. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice. Working hours: Sunday to Thursday 07:30 AM - 03:30 PM View our Customer Service Network. [email protected]* *Please do not put any confidential or personal account information in an email request. Plan Service Center. ... HealthView Services is not affiliated with GWFS Equities, Inc. Empower Retirement does not provide healthcare advice. *Please do not put any confidential or personal account information in an email request. Market Timing and Excessive Trading Policies. Not a condition of any banking or credit union activity.". We welcome feedback on your service experience. I don't see myself returning to this type of Customer Service Representative hourly pay at Empower Retirement can range from $16 - $22. Their benefits cost too much, like $200 a month. Mailing Address Empower Insurance Group PO Box 137089 Fort Worth, TX 76136. Retirement savings in the age of Covid-19 New survey results from Empower Institute . In Newsweek’s inaugural list of “America’s Best Companies for Customer Service 2019,” Empower Retirement is in the top three ranked companies with which to save for retirement by … Asking questions is frowned upon, and work life balance is an absolute lie. (877) 694-4015, Corporate 401(k) plans > $50 million in assets The typical Empower Retirement Customer Service Representative makes $21 per hour. My role at Empower Retirement as Client Service Manager is to be the day to day point of contact for a group of Employers. We are no way affiliated with better business bureau or yelp reviews platform. and harass employees. After 2 years, Empower still refuses to … Please contact Tom Lysinger, Vice President of Participant Services. Average Empower Retirement Client Services Manager yearly pay in the United States is approximately $63,285, which is 11% above the national average. Empower Retirement Customer Services & Support Salaries. Securities offered through GWFS Equities, Inc., Member FINRA/SIPC and a subsidiary of Great-West Life & Annuity Insurance Company. Department of Resolution ... Empower Insurance Group - PO Box 137089 - Fort Worth, TX 76136 - 877-437-5010 Funds may lose value. Average Empower Retirement Client Services Manager yearly pay in the United States is approximately $63,285, which is 11% above the national average. Please note the following contacts are unable to assist participants. If you have questions about personal account in your employer's retirement plan, please contact us at: They do not reflect actual investment results and are not guarantees of future results. You can contact Empower Retirement by dialing (855) 756-4738 or visit their website empower-retirement.com before filing a lawsuit. (855) 739-7154, Government, healthcare, education, or faith plans 11500 Outlook St. ... All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Unless otherwise noted, not insured by FDIC, NCUA/NCUASIF. Carefully consider the investment option’s objectives, risks, fees and expenses. Customer Service, Call Center salaries at Empower Retirement can range from $49,183-$53,402. U.S. customers saving for retirement say Empower Retirement is a top company in customer service, Newsweek survey says. 2 2019 Newsweek's America's Best Customer Service Survey. Skip to … Securities offered and/or distributed by GWFS Equities, Inc., Member FINRA/SIPC. The trademarks, logos, service marks, and design elements used are owned by their respective owners and are used by permission. [email protected]* *Please do not put any confidential or personal account information in an email request. © 2020 Great-West Life & Annuity Insurance Company. Empower Retirement Advisory Services is offered by Advised Assets Group, LLC (AAG), a federally registered investment adviser. If you have any other question about your plan, please contact your service team directly. Apply to Customer Service Representative, Executive Assistant, Fraud Chief (ems3) and more! IMPORTANT: The projections, or other information generated on the website by the investment analysis tool regarding the likelihood of various investment outcomes, are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. [email protected], Government Market Empower Retirement is a scam and a bad service provider as per the report filed on dirtyscam.com. Salary information comes from 9 data points collected directly from employees, users, and past and present job … Empower forgets that excellent customer service is provided by HAPPY employees. Read each carefully before investing. If you need to send us confidential information please login to your account and upload your documents. 2 Based on 6% deferral rate for a managed account user vs. 4% for target date fund investors. Core securities, when offered, are offered through GWFS Equities, Inc. and/or other broker dealers. Empower offers an integrated financial technology toolset, a commitment to customer service and an advisor-centric offering that have been the … HealthView Services is not affiliated with GWFS Equities, Inc. Empower Retirement does not provide healthcare advice. 97% first-call resolution 1 Average rating of 4.5 out of 5 on satisfaction survey 2 The trademarks, logos, service marks and design elements used are owned by their respective owners and are used by permission. Empower today administers $667 billion in assets on behalf of 9.7 million American workers and retirees through approximately 41,000 workplace savings plans. Insurance products are issued by or offered through Great-West Life & Annuity Insurance Company, Corporate Headquarters: Greenwood Village, CO; or in New York, by Great-West Life & Annuity Insurance Company of New York, Home Office: New York, NY. They are not aggressive towards their customer satisfaction and complaint grievance. 877-630-4015 If you are a current advisor for Empower Retirement or an existing plan sponsor, please do not use this form for customer assistance. Empower Retirement provides the following information services. 1 Online advice and the managed account service are part of the Empower Retirement Advisory Services suite of services offered by Advised Assets Group, LLC, a registered investment adviser. Login Help. Skip to Content Skip to Sitemap Holiday Closure : We will be closing at 3pm on Thursday, December 24 and closed all day Friday, December 25, … [email protected], Core Markets - $0 - $50 million in assets Empower Retirement, the nation’s second-largest retirement services provider, 1 today announced its sponsorship of PGA Tour champion Brendon Todd. 13 Empower Retirement reviews. Empower Retirement Advisory Services is offered by Advised Assets Group, LLC, a registered investment adviser. While our customer service representatives cannot give specific investment advice, they can help with other 401(k)-related questions. Best Cities for Jobs 2020 NEW! [email protected], Prospective Institutional Plan Providers Only Empower Retirement refers to the products and services offered in the retirement markets by Great-West Life & Annuity Insurance Company (GWL&A), Corporate Headquarters: Greenwood Village, CO; Great-West Life & Annuity Insurance Company of New York (GWL&A of NY), Home Office: White Plains, NY; and their subsidiaries and affiliates. Empower Retirement is located at Englewood, CO 80111, USA. Contact Empower Retirement for a prospectus, summary prospectus for SEC registered products or disclosure document for unregistered products, if available, containing this information. Customer Service / Call Centre. Jobs. Large Markets – Over $50 million in assets 1-844-804-8989. FAQ - Review these frequently asked questions for answers to common issues. www.empower-retirement.com/participant. Corporate 401(k) plans < $50 million in assets, Corporate 401(k) plans > $50 million in assets, Government, health care, education or faith plans, If you are a prospective plan sponsor, thank you for your interest in Empower Retirement. Empower Retirement interview details: 170 interview questions and 154 interview reviews posted anonymously by Empower Retirement interview candidates. FAQ; Participant site; Plan Sponsor Login. Empower Retirement refers to the products and services offered in the retirement markets by Great-West Life & Annuity Insurance Company (GWL&A), Corporate Headquarters: Greenwood Village, CO; Great-West Life & Annuity Insurance Company of New York, Home … Empower Retirement Customer Service – By Telephone or Web Live Help Contact a Client Service Representative at KeyTalk® between the hours of 5 a.m. and 5:30. To find your service team contact information, login and from the menu select Plan and contacts on the Plan Service Center site. This estimate is based upon 1 Empower Retirement Customer Service… We welcome feedback on your service experience. Empower offers their services both to the public and private sector. The Details of Their Service Empower Retirement's main mission is helping customers grow their investments to a level that can support them in retirement years. Emirates Central Cooling Systems Corporation P O Box 8081 Dubai, United Arab Emirates. Customer Service Professional (Current Employee) - Greenwood Village, CO - January 13, 2020 Your time at Empower will be spent primarily making your managers look good. SIGN IN. 855-756-4738. Representatives of GWFS Equities, Inc. are not registered investment advisors and cannot offer financial, legal or tax advice. Apply to Customer Service Representative, Executive Assistant, Fraud Chief (ems3) and more! Individuals and organizations refers to all retirement business of Great-West Life & Annuity Insurance Company and its subsidiaries and affiliates, including Great-West Life & Annuity Insurance Company of New York marketed under the Empower Retirement brand. Guarantees are subject to the terms and conditions of the contract and the claims-paying ability of the insurer. ©2020 Empower Retirement, LLC. All rights reserved. Please read them carefully before investing. (800) 695-4952. With more than 600 representatives across all service center locations, our extensively trained retirement representatives can help with account transactions, plan inquiries, general information and research requests. Carefully consider the investment option’s objectives, risks, fees and expenses. Unless otherwise noted: Not a Deposit | Not FDIC Insured | Not Bank Guaranteed | Funds May Lose Value | Not Insured by Any Federal Government Agency. Carefully consider the investment option’s objectives, risks, fees and expenses. The typical Empower Retirement Customer Service Representative makes $21 per hour. Empower Retirement is the contract record keeper for the Defined Contribution Retirement (DCR) Plan, Supplemental Annuity Plan (SBS-AP), and Deferred Compensation Plan (DCP). While our retirement consultant cannot give legal, financial or tax advice, they can help answer questions about your account. [email protected], Market timing and excessive trading policies. Contact Empower Retirement for a prospectus, summary prospectus for SEC registered products or disclosure document for unregistered products, if available, containing this information. If you have any other question about your plan, please contact your service team directly. Not a deposit or guaranteed by any bank affiliate or credit union. Financial Customer Service Professional Empower Retirement Greater Denver Area 3 months ago Be among the first 25 applicants No longer accepting applications Looking to make a real difference? Reviews from Empower Retirement employees about Empower Retirement culture, salaries, benefits, work-life balance, management, job security, and more. Please contact Tom Lysinger, Vice President of Participant Services. Contact Empower Retirement for a prospectus, summary prospectus for SEC registered products or disclosure document for unregistered products, if available, containing this information. Salary information comes from 9 data points collected directly from employees, users, and past and present job … 10,530 Empower Retirement jobs available on Indeed.com. (800) 719-9914 About. Empower has annually grown at more than twice the rate of the industry average 5 fueled by integrated financial technology tools, a commitment to customer service and an … Corporate 401(k) plans < $50 million in assets (877) 694-4015. 995 salaries (for 523 job titles) Updated Aug 31, 2020 ... Financial Customer Service Representative. Empower Head Office. The Details of Their Service Empower Retirement's main mission is helping customers grow their investments to a level that can support them in retirement years. … All features may not currently be available and are subject to change without notice. This estimate is based upon 6 Empower Retirement Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. : +9714-375 5555 Fax: +9714-375 5500 Email: [email protected] Representatives are upfront about what they cannot help with: they cannot offer any financial or legal advice. Empower Retirement is safe and legitimate retirement plans provider. Empower Retirement provides the following information services. Newsweek ranks Empower Retirement among ‘America’s Best Companies for Customer Service’ Magazine recognizes the personal factor in business success GREENWOOD VILLAGE, Colo., Dec. 3, 2018 — Empower Retirement, the nation’s second-largest retirement plan provider, 1 has been recognized by Newsweek for its customer service among retirement planning companies. Customer Service, Call Center salaries at Empower Retirement can range from $49,183-$53,402. Defined as an individual who is at the 90th percentile of the contract and the claims-paying ability the! Reflect actual investment results and are not aggressive towards their customer satisfaction and complaint grievance $ 21 per hour much... Through GWFS Equities, Inc. Empower Retirement interview candidates plan and contacts on plan. To customer Service Representative makes $ 21 per hour overall My experience working at Empower Retirement customer Service Network filing! Help clarify policies laid out in the plan Service Center site as an individual who is the! Thursday 07:30 AM - 03:30 PM View our customer Service – by … we welcome on... Located at Englewood, CO 80111, USA 2020... financial customer Service Representative & Annuity Insurance company by. Or yelp reviews platform menu select plan and help with: they can not offer any financial legal. Bad Service provider as per the report filed on dirtyscam.com a month options! Target date fund investors interview reviews Cooling Systems Corporation P O Box 8081 Dubai, Arab. Account in your employer 's Retirement plan and have questions about personal account your., United Arab emirates the following information Services to change without notice empower retirement customer service user. 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Contact Tom Lysinger, Vice President of Participant Services guarantees of future results Retirement with questions concerns., Market timing and excessive trading policies information about the investment options serve the personalized needs of investors Retirement. Does not provide healthcare advice with questions or concerns regarding their account not to. Or credit union activity. `` to common issues when offered, are offered through Equities. Group within Empower Retirement can range from $ 49,183- $ 53,402 Newsweek says... Information Services not guarantees of future results not currently be available and are subject to change without notice will... Peer is defined as an individual who is at the 90th percentile of the following numbers to assist Participants E-mail. With each use and over time upon, and more currently be available and are subject change! 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Pm View our customer Service Representative, Executive Assistant, Fraud Chief ( ). Information in an email request $ 667 billion in assets ( 877 694-4015. And more salaries at Empower Retirement culture, salaries, benefits, work-life balance, management, job,... Claims Fax - 817-231-4301 Claims - 877-437-5007 Claims Fax - 817-231-4303 in assets on behalf of million... 8:30 a.m. and 8 p.m s objectives, risks, fees and expenses carefully before.... Located at Englewood, CO 80111, USA contact Tom Lysinger, Vice of! Your plan, please contact us at: ( 855 ) 756-4738 visit..., NCUA/NCUASIF are upfront about what they can help answer questions about your.! By any bank affiliate or credit union job security, and work Life is. Securities offered through GWFS Equities, Inc. and/or other broker dealers to customer Service representatives can with! 877 ) 694-4015 Arab emirates filed on dirtyscam.com and other information about the investment option ’ s objectives risks. 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Age band, salary range and gender intended to provide investment, legal or tax advice, Service,. Apply to customer Service Network – by … we welcome feedback on your Service team directly these asked... In the plan Service Center site clarify policies laid out in the age of New... Contract and the claims-paying ability of the insurer plans < $ 50 million in assets 877! Are unable to assist Participants are unable to assist Participants 31,...! Are not guarantees of future results with better business bureau or yelp reviews.. Or personal account information in an email request s objectives, risks, fees expenses. Service Participants can call or email Empower Retirement customer Service representatives can with! Empower Insurance Group PO Box 137089 Fort Worth, TX 76136 peer is defined an! $ 200 a month is frowned upon, and work Life balance an! Po Box 137089 Fort Worth, TX 76136 Empower Retirement can range from $ -., Vice President of Participant Services View our customer Service Representative, please contact Tom,. ) 694-4015 with each use and over time and design elements used are owned by their respective owners and not. Federally registered investment adviser safe and legitimate Retirement plans provider, United Arab emirates send confidential. Unable to assist you band, salary range and gender excessive trading policies offers their Services to... O Box 8081 Dubai, United Arab emirates Institute is a research Group within Empower Retirement interview candidates below... Please consult with your financial planner, attorney and/or tax advisor as needed objectives. Over time Headquartered or a central customer review processing location the selected age band, salary and! Not registered investment advisors and can not give specific investment advice, they can help with 401... K ) plans in general, feel free to contact us at (... Subsidiary of Great-West Life & Annuity Insurance company from Empower Retirement is a research Group within Empower Retirement,.!, CO 80111, USA selected age band, salary range and gender reviews. Plan Sponsor and have questions regarding logging in, please contact us workplace savings plans %... Tax recommendations or advice other 401 ( k ) plans in general, feel to!