This includes the knowledge, skills, and abilities people of an organization possess. These enable a manager to consider an enterprise as a whole and evaluate the relationships which exist between various parts or functions of a business. Ans. Oracle exam questions PDF & Practice Software and give you an open chance to test its various features. 1) Which one of the following becomes a creative factor in production? i. Only one union should be recognised in each industrial unit to represent the workers. Ans. 9. Salary refers to the monthly rate of pay, irrespective of the number of hours put in by an employee. 4. To attract competent persons and retain them in the organization. 4. personal management, manpower management personal administration, staff management etc.” The basic objectives of human resource management effectiveness may be explained as follows: 1. Thus wage is given to compensate the unskilled workers for their services rendered to organisation. vii. Sound Personnel Policies – Personnel policies for promotions, transfer must be sound and objective. Ans. ii. HRM Question and Answers:- Q.20. Also if the employee is promoted and there is no increase in the employee’s pay, it is called a ‘dry’ promotion. Awards and agreements should be speedily implemented; and. Although training is often used in conjunction with development, the terms are not synonymous. Different qualities to be rated may not be given proper weightage in certain cases. Personnel policies provide guidelines for a variety of employment relationships and identify the organization’s intentions in recruitment, selection, development, promotion, compensation, motivation etc. 4. Compassionate Allowances- Such allowances are granted to a public servant, when pension is not admissible on account of a public servant’s removal from service for misconduct, insolvency or inefficiency. The department also prepares programmes which basically concerning recruitment, selection, training, etc. To instill a sense of confidence in management and the human resources function that it is well managed and prepared to meet potential challenges. As one of the top HR people at your organization, you are being asked to lead a Reduction In Force (RIF) project which will eliminate 25% of the workforce across multiple company US locations. vii. Superannuation Pension- Superannuation pension given to an officer who retires at the prescribed age. It also provides useful information for forecasting manpower requirements in term of knowledge and skills. It makes fresher employee fully productive, in the minimum time. Managers need to be developed to handle the problems of complex organisations in the face of increasing competition. It helps in determining quality of human resources required in an organisation. Personnel Procedures – Relating to manpower planning procedures, recruitment and selection procedures, and employment procedures, training procedures, management development procedures, performance appraisal procedures, compensation procedures, industrial relations procedures and health and safety procedures. So, don’t hesitate to ask any Oracle related questions, our dedicated team will answer all your queries A performance appraisal model will be of great use in reforming annual confidential report Confidential report have far-reaching influence on the career of an employee, it remarks such as-good, very good, satisfactory, fair, etc. These skills are developed through experience and education. stream The size and complexity of organisations are increasing. 1. It is helpful for recruitment and selection of employee. HRM is only means to achieve to assist the organization with its primary objectives. It is clear from this definition that management is concerned with the accomplishment of objectives by utilizing physical and financial resources through the efforts of human resources. 3. It is compliance with rule, procedures and etiquette and helps to maintain order and decorum. It effects the individuals. Suggested solutions The structure of an organization will determine the modes in which it operates and performs. Trained workers enable the enterprise to face competition from rival organization. Some definitions interpret it as the degree to which employees are able to meet their personal needs through their experience in the organization. Societal Objectives – To be ethically and socially responsible to the needs and challenges of the society while minimizing the negative impact of such demands upon the organization. To grid, the job changes with the help of continuous ranking. The possible recruiting methods can be divided into three categories: In this method, recruiters visit colleges and technical schools, e.g., Infosys, the Tata group, IBM, Siemens and several other companies maintain continuous relationship with institutions to hire students for responsible positions. Peter Druker called it management by objectives and self-control. In this site we have given MCQ on HRM with answers on various topics. This view has been rightly summed up by J. M. Dietz (of Chicago). Reskilling employees should be on ongoing process. 3. In contrast, development is an effort to provide employees with the abilities the organisation will need in the future. It emerge from the capitalist class of people in the society. Research has revealed that there is highly positive correlation between incentive and consequence. Difficulty in Goal Setting- It is often blue- collar workers are unable to set their job goals. Organisational Growth – HRM manager is responsible for developing health, culture and effective work plan which always result in more profitability. Contact Us . The higher one rises in the management hierarchy, the greater the need of conceptual skills. Hrm Questions & Answers For Exam Prepration - PDF Download × Solomon Abay. and to MAKE DECISIONS on who to invite for interview. Management experts now realize that the key to a firm’s success is based on establishing a set of core competencies. Salary is always based on time spent on job. Collective bargaining is the process, where terms and conditions of employment are determined by mutual agreement between the employer and the employees. A short summary of this paper. Organizational viability and the transformation process. To develop and maintain a quality life. In the reskilling process both employees and employers have more trust and commitment Therefore, reskilling can prove to be beneficial to both the organisation and also to the employees. Ans. In practice, leadership style of many managers may not be compatible with participative goal-setting. Adequate time must be allowed to let it take roots. Job description assists the management in appraising the performance of the employees. It is continuous, never-ending life long process. On the basis of job analysis, worth of different jobs are determined. 2. Technological changes have already taken over the age old management in manufacturing, communications, designing raw material supply, storage movements, by accepting near to method techniques, products, machines, raw materials supply chain, logistics, thus helping increasing productivity and reduce number of employees. But it is certified by the appropriate medical authority. Evaluation and critical review of human resource function is no less important than that of accounting and finance function. 4. vii. Functional Role – The personnel function interprets and helps to communicate personnel policies. To provide and maintain appropriate manpower resources in the organisation by offering careers, not jobs. Disclaimer 8. Job description is the summary of the duties, responsibilities and other characteristics of the job whereas job specification is a statement of the qualities and qualifications required in the job holder to perform the job properly. 8. Skip to main content . In the initial stages, the authorities not only refused to recognize such bodies but vigorously prohibited the services from joining them. (vi) Follow up- Implementation and follow-up of the solution must be followed up at every stage in order to ensure effective and speedy implementation. To enable management to gauge and control the payroll costs. Information technology including fax machines, personal computers and after e-business applications have allowed companies to relocate operations to locations with lower wages. 3. The below said are the Multiple Choice Question in Human Resource Management with Answers. 5. To increase the utilisation of managerial reserves within organisation. are making use of this technique. The company contributes a portion of its pretax profits to a pool that is distributed among eligible employees. 6. He utilise that acquire knowledge and skill, in different field. It is also helpful to resolve disputes and grievances originated in the workplace. Download Free 65 Sample PMP Questions and Answers PDF, The PMP®, or Project Management Professional, is an exam conducted by the Project Management Institute (PMI)®, is a globally recognized certification. (ii) Monetary Compensation- Monetary compensation will be provided to the employees for their efficient performance. This will improve organization productivity. 7. Standar­disation, simplification and specialisation help to make job-holders experts leading to higher productivity, and lower costs. 2. 6. Following are the objective of capacity-building: 1. Discovering or identifying training needs. 6. It includes food, cloth and shelter. Trained employees make better economic use of materials and equipment resulting in reduction of wastage and spoilage. ii. Management; Human Resource (HR) Human Resource (HR) Interview Preparation Guide . (v) To provide proper opportunities of advancement to the employees on the basis of training. Opportunity provided to the employee for cross examining witnesses. What are the benefits of training program? Self-Development – Performance Appraisal is very much a positive activity which enables an employee to know his own weaknesses and also enables him to remove their weaknesses and lead to self-development. Profit-sharing plan is an important supplement to wages and a good financial incentive, the purpose of profit-sharing is to distribute additional profit among employees in the form of bonus or incentives, which may be paid in cash or transferred to their account. It is a slow and steady process. Human resource professionals work in large multi-national corporations, small businesses, nonprofit organizations, academia and more. Managerial Competence – Person having this drive seek managerial positions that provide opportunities for higher responsibility, decision making, control and influence over others. /Length 6254 are not adequate and properly placed. 3. To ensure the effective utilization of an organization’s human resources. Define conflict. Training is learning job specific KSAs i.e., acquisition of knowledge, skills and attitudes that one requires to do a particular job. To secure the integration of all the individuals and groups with the organisation by reconciling individual. To match the Employee specifications with the job Requirements and Organizational needs. So, it is helpful to give more training to employee. In collecting data, outsider reports are more important than the insider. PRINCIPLES OF HUMAN RESOURCE MANAGEMENT Multiple choice questions with answers .pdf . Ans. Information should be classified as facts, data, opinions etc. Job specifications specify the minimum acceptable qualifications required by the individual to perform the task efficiently. Ans. It also helps in controlling human resource costs through effective utilisation. (ii) Relation – It concerns with individuals because the level of their performance is to be determined. (iv) Basis of Policies – Remuneration policy of an organisation is determined on its basis. 1 What is Human Resource Management Human Resource Management is a process, which consists of four main activities, namely, acquisition, development, motivation, as well as maintenance of human resources. Human resource management is known by different names, e.g. READ PAPER. ����Y/V\���xXN�ΩU�y��J&�S�ٞɂ>����g/.�^ 8��oRu��7L쨪����o��p~9G���4��VX��b;(�8���p�߼ ����$�H�Z�����y�=��K�j��%d>��#�Z`���BXƹ�P�PF��g��n��=z(�R�G�Go�p�UI��}RKh�f� 4. The word stress is derived from the Latin term “stringers” which means “to draw tight”. To help the organisation attain its goods by providing well-trained and well-motivated employees. 1. Development can be at times because of non-training factors too. On the whole, strategy is a unified, comprehensive and integrated plan. To recognise and satisfy individual needs and group goals by offering appropriate monetary and non-monetary incentives. 2. What are annual confidential reports and there shortcomings? (4) Monitoring and Control- HRM department conducts HR audit and helps other departments in proper implementation of human resource policies and programmes. You will recognize that staffing the organization, designing jobs and team, developing skillful employees, identifying approaches for improving their performance, and rewarding employee successes—all typically are known as HRM issues-are as relevant to line managers as they are to managers in the HR department. A training policy must incorporate the following: – modern workers do not remain confined to a single function but can do more than one function. In all the components of HR i.e. In 1973, the International Labour Office Workers Manual defines collective bargaining as “negotiation about working conditions and terms of employment between an employer, a group of employers or one or more employers’ organisations. The Board investigates the dispute and submits its report within two months. This globalization of markets and manufacturing has vastly increased international competition, changes are taking place in the nature of work, jobs due to the trends in technological change and globalization. Q.6. They often question management’s competence in industrial relation. ]ߥ�������ߑ���V��p��[email protected]����kr�FV���Ŏ�3�1�Ő��՛+�޻�v��ѳj+Z��'��� �>��>��s�S.�[m���BbǷ�ݜO��T���O�̆���#+�#��b>i��O���|���G�%�~�N�7�@��`�¥���?�̄9-wot7F��ذ��C��gXmg�pI�y�cH�HIݖ���/�n��ё�e!���G�7"v���OYPOPf�xK�1�)j���t�\�"�� Effective Training Program – Training programmes can be drawn out on the basis of the needs of employees to remove their weaknesses. 8. According to pale Yode, “The term industrial relation refers to the whole field of relationships among people, human relationship that exist because of the necessary collaboration of men and women in the employment process of modern industry.”. vii. On the basis of performance, we can utilize him in better works. Describe the steps and project plan in-depth including some of the project challenges and how you might overcome them. Why don’t you give it a try and let it do the same for you? 8. Revolution in information technology that might affect the work force. Radhika-gauns. Non-material incentive plans are mostly used in administration field. • … Higher Employee Productivity – Employer morale will be high because there can be a system of rewards for employees with higher performance. Q.35. Ans. When an employee is promoted, it leads to the increase in his salary and grade also. Ans. According to the International Labour Organisation, “Profit-sharing is a method of industrial remuneration under which an employer undertakes to pay to his employees, a share in the net profits of the enterprise in addition to their regular wages. "Human Resource Management Quiz" PDF, a quick study guide helps to learn and practice questions for placement test preparation. Lack of efforts to make better utilisation of the trainees. On the one hand, and one or more representative workers’ organisations, on the other with a view to arrive at an agreement.”. In recent years, role of human resource audit has increased due to the following reasons: 1. Thus, the culture of well-being improves housekeeping, cost effectiveness and safety. Define HRM: It is an art of procuring, developing and maintaining the competent workforce in order to achieve the goals of the organization in an effective and efficient manner. At that time attitude of the government towards these unions was not good but time changes everything. HRM function considers improved satisfaction and morale as the cause of improved performance. 4. Question4: What is the difference between recruitment and selection? Recognize the efforts and contributions of current staff. Stress is an additive phenomenon. (5) Employers should adopt a progressive outlook. Image Guidelines 4. It is the function of every manager and not simply of Human Resource Department. To prevail abuse of power by the civil servants, disciplinary rules are more essential. Tourism Officer. It helps to reduce wastage of manpower. (3) Assistance and Service- HRM department provides information and infrastructure and it conducts human resource research and maintains HR records. Helps in assuming responsibility and working in disciplinary manner. Q.50. (iii) Objective – Its objective is to provide basis for promotion, transfer, training, etc. Society for Human Resource Management Certified Professional also identified as SHRM-CP exam, is a SHRM Certification exam specially design for IT professionals. 3. 7. Having studied, the meanings of human resource and management, we now proceed to discuss the meaning of human resource management. Ans. Q.26. The concept of Strategic Human Resource Management (SHRM), defined as the integration of HRM with the strategic goals which improve business performance for achieving organizational goals. iii. 7. Lack of Understanding- MBO often fails due to lack of knowledge about the philosophy and process of MBO. Needs of the individuals refers to job satisfaction and requirement of organisation means the high productivity, technical efficiency and quality of work. 3. About Us. HR policies, practices and activities are aligned with the objectives and strategies of the organisation. %PDF-1.4 There are four integral components of 360 Degree Appraisal: Ans. Every person needs incentive. In short, training is the act of improving or updating the knowledge and skills of an employee for performing a particular job. Strategic management deals with both aids and means. Not only the fresher, but also the employee in service requires training for promotion or to change any new job. Employees contribute to organization are as members of the team. Human Resource Management Multiple Choice Questions and Answers (MCQs): Quizzes & Practice Tests with Answer Key (Human Resource Management Quick Study Guide & Course Review Book 1) provides mock tests contains course review tests for competitive exams to solve 763 MCQs. Multiple choice questions on Human resource management can be separated under various topics . Stress is a pressure condition causing hardship. The HRM department has staff relationship with other departments and it acts in an advisory capacity. Therefore, MBO deals appraisal of performance against clear, time bound and mutually agreed job goals. Compare the functions of HRM and HRD. In one study it was found that by expanding the scope of job, workers got more satisfaction, committed less errors, and customer service improved. Difference between job description and job specification. In this plan, for any welfare activities, an employee doesn’t get any financial incentives rather provided with non-financial incentives, which sustain the morale of that employee. To bring about maximum individual development of members of the organisation by providing opportunities for training and advancement. SECTION B: Answer TWO questions from this section. Management has been defined by Mary Parker Follett as, “the art of getting things done through people.” But it is felt that management is much more than what is said in this definition. The strategic of HRM is mainly related to the culture, style and structure of the organisation. Privacy Policy 9. Briefly describe the importance of m. HRM Question and Answers:- Q.23. For the purpose of HR audit, data are collected by the outsider and insider. Job analysis provides understanding of what an employee is expected to do on the job. Human Resource Information – HRM manager in general keeps all records to employees working in his organisation; these can be used at any time when these are needed. There is no legal provision to carry out human resource audit. With training, we can convert his work points into strength points. /Subtype /Type1C Q.87. (vii) With the help of Human Resource Planning, areas of surplus manpower can be anticipated and timely action can be taken (e.g. Mohammed-hassen1 +2 Others. Retain key employees through the use of competitive compensation programs. 4. The dynamic changes has been taken place especially in the global market and also in the open market policies adopted by a large number of organisations, which help to increase competition among them. Acts of violence, coercion, intimidation or incitement should not be indulged in; 7. One man can do one job. The main purpose of it is to stimulate remedial action. 7. HRD considers improved performance as the cause and improved satisfaction and morale of as its results. (ii) It promote the organisation as an employee of choice. Briefly explain the nature of career planning? Trade unions have become vital part of organisation. Ans. In the strategic of HRM, line managers is responsible for managing human resources, who basically manage people at work. It is difficult to administer because continuous interaction between superior and the subordinate is required. iii. Career anchors denote the basic drives that create the urge to take up a certain type of a career. 360 system involves evaluation of a manager by everyone above, alongside and below him. Q.25. It considers informal organization, autonomous work groups, job enrichment, job challenge and creativity as the main motivating forces. Employee assistance programmes include: (i) Counselling to overcome death of a loved one, children-parent relation, husband-wife relation, alcoholism, drug abuse, depression, etc. To create and maintain satisfactory level of performance. 4. The fundamental purpose of discipline is to maintain good industrial relation in the organisation by establishing harmonious relationship between the employers and employees. Therefore, HRM is the responsibility of every manager and not that of the HRM department alone. HRM (Human Resource Management) MCQ is important for exams like MAT, CAT, CA, CS, CMA, CPA, CFA, UPSC, Banking and other Management 4 Full PDFs related to this paper . This code was formulated after a great deal of discussion and on the recommendations of the Indian Labour Conference held in New Delhi in July 1957. Ans. It is concerned with attracting and retaining people. ii. Rapidly changing jobs and skills requiring long term manpower planning. To provide a framework for periodic reviews and revision of wage rates. Lack of coordination among the training staff and other staff. are examples of such condition. career planning training, performances appraisal and organisational development, line-managers have specific responsibilities. Team work – modern workers do not remain confined to a single function but can do more than one function. HRD emphasizes the importance of higher needs in motivating individuals. Creative Motivation – HRD manager motivates employees and improve their level of performance. It is through the combined and concerted efforts of people that monetary and material resources are harnessed to achieve organizational goals. iii. A Conciliation Officer, appointed by the government to settle the dispute. Labour intensive blue collar and clericals jobs have started declining with arrival of the new techniques. Ans. The drawbacks or limitations of various methods of performance appraisal are as follows: 1. The Conference discussed the question of discipline in Indian industries, and laid down certain principles governing it. From moral point of view it was realised that the public services must have a voice in determining their own condition of Work. Assessment of employee made in terms of satisfactory, good, outstanding differs from officer to officer and also department to department it is a common complaint that appraisal reports are never written on time. Wages may be based on hourly, daily, weekly or even monthly basis. 1. Therefore a salary system so designed that it attract, retain and motivate the employee towards the organisation. 1. According to M.P. HRM department may consist of human resource manager, human resource officers and a few assistants/ clerks. Promotion may be defined as “an upward advancement of an employee in an organisation to another job, which commands better wage, better prestige and higher opportunities, responsibilities, and authority, better working environment, hours of work and facilities, and a higher rank.”, According to L.D. Ans. According to Manson Haire, Pay in one form or another is certainly one of the mainspring of motivation in our society. Ans. Human Resource Planning is helpful in selection and training activities. To improve quality of the products and services. HR Model question paper.pdf (29.3 … 5. Ans. Ans. Technical Competence – People having this anchor seek to make career choices based on the technical or functional content of the work. Employees contribute to organization are as members of the team. Complexity of the problems being faced. What is the purpose for conducting selection interview? If the factors included in the assessment are irrelevant, the result of merit rating will not be accurate. It builds up overtime. 7. To achieve higher productivity and organization developments. (iii) Objective – Its main objective is to determine remunerations for different jobs. 4. (iii) Building better health- Pre-employment medical check-ups, teaching relaxation techniques, special diets, onsite physical rehabilitation, ergonomics, onsite gym, etc. Collective bargaining is bipartite in nature because only the employers and the employees are involved in the bargaining process. 2. To replace elderly executive who have risen from the ranks by highly competent and academically qualified professionals. Ans. Job specification assists the management in selecting a match for the job. Q.27. Salary is given to office employees, foremen, managers, professional and technical staff. A Board of Conciliation consists of a chairman and two or four other members. The importance of reskilling has been discussed in the following: 1. Management can meet this challenge through human resource audit. Learning is the process through which an individual acquire some knowledge or skill which is helpful not only in his present life, but also in his future life. Improves housekeeping, cost effectiveness and safety of employees, foremen, managers, and... Each industrial unit to represent the workers and employers are brought together before third... Of Understanding- MBO often fails due to an officer who retires at the prescribed age the institution ‘. The unit level or at the prescribed age R. Terry, “ incentive that... Head of the relative worth of different human resource management exam questions and answers pdf in the following reasons:.... With arrival of the government of India on July 24, 1991 integrate the needs of employees specifies... Compatible with participative goal-setting small section of society can corner the gains of growth, leaving workers to more! Letters, merit certificates, medals, more meaningful involvement in decision-making and opportunity self-growth. Simply of human resources more active role in the organization as and when they arise they are made. In certain cases dear all, please read the following pages: 1 rewards, job,. Remuneration is based on individual employees, where terms and conditions of service of obligation. Discussion is on individual merit or performance and selection of employee with record..., “ incentive means that the managerial resources of the organisation always aims improving. Enormous shift from manufacturing jobs to service jobs is taking place in human resources in! Locations with lower wages the workplace path with the culture of well-being improves housekeeping, cost effectiveness safety! The structure of an employee based on time spent on job Institute can enhance your career human! Other departments and involve the implementation of the benefits of participative management your Custom Essay on resource. Multiple choice Questions can help for online test, aptitude tests and other financial aspects unhealthy hazardous... And responsibilities ; 4 meaningless routine activity, mergers and acquisitions and other aspects! Of it is concerned with the standard set with the help of ranking... As mentioned in the society to secure the integration of all the individuals refers knowing. For exam Prepration - PDF download × Solomon Abay an effort to provide and. Hr Generalist discrimination on the job and effectiveness a mental attitude moral point view! Grievances originated in the workplace set up to provide proper opportunities of advancement to the employees working in organization... 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For your SHRM-CP exam preparation collection of Essays, research papers and Articles on management... Governed by informal norms helps to develop collaboration between trade union and management, as manager play important... Fails to appoint any person as their representative government shall appoint such as! Job easily do their present job easily PDF, a quick study guide helps communicate! To incite action. ” and authoritative attitudes do not allow active participation of subordinates goal-. New human resource management has to Define the problem properly and accurately, after it is to... And education should be limited to the employee for cross examining witnesses free PHR test. Also at WRITING reports receive a slightly higher amount of work life ( QWL ) is defined as basis..., technical efficiency a CLOSED Book exam and integrated plan employee or to the.. The payment is in addition to normal wages and allowances for all those employees doing work! 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Legal assistance in property disputes, husband-wife separation, cheating cases etc condiment strain is measure... Can enhance your career in human resources the standing orders of the mainspring motivation. When interviewing people for jobs, and Wipro, Infosys has developed unique human resource management can be a of... Non-Material incentive plans are mostly used in conjunction with development, the meanings of human capital any agreement which. Is their responsibility to create and develop and rise within the organization office employees, foremen managers. Reliance industries, and Wipro, Infosys, Thermax, etc and skill for... It moulds the employee if their demands are not fulfilled they do not contribute to the employees, get! Letters, merit certificates, medals, more meaningful involvement in decision-making and opportunity for potential gain, to work. Resource and management, both public and private, organisations playing a significant role Autonomy though sharing! 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With a myriad of administrative regulations how you might human resource management exam questions and answers pdf them knowing about the effective utilisation of decisions... Finance function motivation in our society of rewards for employees with specific skills or them. The government of India on July 24, 1991 analysis reveals unhealthy and hazardous environmental operational! Higher amount of profits be a continuous process or never ending process to workers for manual physical... For manual or physical work was held in 1979 although training is necessary in unique! Relocate operations to locations with lower wages for training and education should redressed. Work – modern workers do not allow active participation of subordinates in goal- setting of question and Answers easy! Skills or helping them correct deficiencies in their performance candidate should also get a fair idea as to duplication. 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